Online Counseling

What are Online Counseling Services?

Online Counseling is the online delivery of mental health therapy services via high-resolution, live video conferencing. Online Counseling sessions are very similar to traditional mental health sessions. However, there is one major exception. Instead of sitting in the same room, therapist and client(s) interact via confidential live video conferencing. You can meet with me in any private setting you choose; for example, home, work, or even your car. 

During therapy sessions, client and therapist can see, hear, and interact with one another in real time, using webcams and microphone on your computer or your phone. If you’ve ever used Skype on your computer or FaceTime on your iPhone, you’ve used a similar type of technology. The actual therapy is the same as Dr. Lombard would deliver face-to-face, only Online Counseling is done with a computer! I use traditional therapy techniques and activities and enhance those techniques through innovative software and tools and have the technology literally at his fingertips to plan and deliver high-quality services.

Why Use Online Counseling?

Online Counseling is an innovative, cost-effective solution that offers maximum flexibility by overcoming barriers of distance, unavailability of specialists, and impaired mobility. While onsite contractors control the timing and may lock clients into rigid schedules, the the online delivery approach allows for therapy to be provided when it’s convenient for the the client. By extending top-quality clinical services to remote, rural, and underserved populations, online counseling holds the key to significantly reducing therapist shortages and guaranteeing services.

Is Online Counseling As Effective As On-Site Therapy?

Regarding the online mode of delivery, Online Counseling has been used successfully since the late 1990s for hundreds of thousands of therapy sessions across the United States. It is and has been considered an effective and appropriate therapeutic delivery mode based on 20 years of research by over 40 academic published studies.

I offer HIPAA compliant Online Counseling!
You will have to create an account to use this service.

Already have an account? Login Here

Don't have an account?
Please fill out the form below with your Name, Email Address and Phone Number and I will reach out to you. Once we have established contact I will create your account and you will receive a followup email to complete the account setup.

The account setup must be completed before you can attend a video session.

Steps for checking into your Online Counseling Session:

  1. Login to your account using the link above.
  2. Navigate to the calendar and click on your appointment to locate the 'Check In' button.
  3. Click 'Check In' to enter the virtual room where we will meet for the session.
  4. Locate the chat feature in the bottom right corner to communicate with me before beginning the session.
  5. When we are ready to begin press 'Start Session' to activate your microphone and camera.
  6. Your computer may show a message asking to allow the program to access your microphone and camera.

Are You Ready For Online Counseling?

  1. Do you have a laptop, desktop PC or Mac which is 3 years old or newer?
    Older devices may struggle to run the program properly.
  2. Is your space equipped with a modern internet connection that is reliable?
    Connecting directly to your router using an Ethernet cable for wired internet is recommended though wireless networks can work fine as well.
  3. Have you downloaded Chrome or Firefox to your computer to use as your internet browser?
    Standard browsers such as Internet Explorer, Microsoft Edge or Safari on a Mac may encounter compatibility issues with the video software as those browsers are not as up to date with modern code.
  4. Do you have access to a working webcam?
    Most modern laptops have built in webcams which will work great for online counseling! If you have a desktop PC or Mac you may need to purchase and set up an external webcam.
  5. Are you comfortable navigating computer software?
    The online portal is easy to navigate and does not require any training to use. However, those who find computers to be confusing or frustrating in general may not be a good fit for online counseling.

Looking for additional assistance with Online Counseling?
Account Portal FAQ Index: Click Here
Webcam and Microphone Test: Click Here

Contact Me




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8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm